FOCUS : The blue hat is the overview or process control. It is for organizing and controlling the thinking process so that it becomes more productive. The blue hat is for thinking about thinking. In technical terms, the blue hat is concerned with meta-cognition.
QUESTIONS :
Questions:
Define the Issue and Process
What is the problem?
Is this the real problem?
What is the underlying problem?
Why do we need to solve this problem?
Where should we go first?
Where do we start?
What should we be thinking about?
Questions:
Assessment of the Process Are we getting anywhere?
What factors should we consider?
What sort of outcome would we regard as successful?
What have we achieved so far?
Questions:
Management/Facilitation Could you put on the “X” hat? You’re not using the “X” hat.
KEY POINTS
Process control “thinking about thinking”. This is the hat worn by people chairing or facilitating the session. Blue Hat may be used at the beginning of the session to set the agenda or the sequence for using the “hats” and at the end of the session when seeking a summary and next steps. Blue Hat focuses on questioning and provides the structure for use of other hats and other thinking/problem-solving tools
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