-Stephen Covey
1. They take initiative. (“Be Proactive”)
2. They focus on goals. (“Begin with the End in Mind”)
3. They set priorities. (“Put First Things First”)
4. They only win when others win. (“Think Win/Win”)
5. They communicate. (“Seek First to Understand, Then to Be Understood”)
6. They cooperate. (“Synergize”)
7. They reflect on and repair their deficiencies. (“Sharpen the Saw”)
8. They find their voice and help others find theirs.
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